Rights and Duties

Patient Rights

1. The patient has the right to decent, attentive and respectful care, from all health professionals, without discrimination by race, creed, color, age, sex, diagnosis, or any other form of prejudice.

2. The patient has the right to be identified by full name and date of birth. Should not be called generically or by any other inappropriate, disrespectful or prejudiced form.

3. The patient is entitled to receive from the proper employee present on location immediate and timely assistance to improve their comfort and welfare.

4. The patient has the right to identify the professional through badge, filled with the full name, which should be kept easily visible, as part of the uniform of each professional category.

5. The patient has the right to require that any material be strictly sterilized or disposable and handled according to standards of hygiene and infection prevention, issued by the competent bodies and set forth in the program for Infection Control of the Ministry of Health.

6. The patient has the right to clear, simple and comprehensive – appropriate to their cultural condition – information about the treatments, which may result thereof, the duration of treatment, if there is need for anesthesia, the instrument to be used, and which regions of the body will be affected by the procedures.

7. The patient has the right to be clarified whether the diagnosis or treatment is experimental or part of research, the benefits to be obtained are commensurate with the risks and whether there is likely to change conditions of pain, suffering and development of  pathology.

8. The patient has the right to consent or refuse to be subjected to experimentation or research. In case of inability to express their will, consent must be given in writing by their relatives or guardians.

9. The patient has the right to consent or refuse procedures, diagnostic or therapeutic, to be performed as part of their treatment. Must consent in a free, voluntary and informed manner, with adequate information. When there are significant changes in health status or initial cause for which consent was given, it must be renewed. In proven cases of conscious manifestation of the inability of the patient, this should be legally represented.

10. The patient has the right to revoke prior consent at any time by way of free, conscious and enlightened decision, without being charged with moral or legal sanctions.

11. The patient is entitled to a chart prepared legibly and refer to it in accordance with applicable law and the rules established by Huntington.

12. The patient is entitled to receive, when requesting, any and all information about the medications that will be administered.

13. The patient has the right – in case they are unconscious – to have  the notes on their charts regarding medication used in the treatment identified in terms of origin, type and expiration date.

14. The patient has the right to security and physical integrity, respecting the resources and established safety procedures.

15. The patient has the right to have access to detailed estimates of values, relative to the costs of their treatment, including tests, medication, hospitalization and other medical procedures as well as the table of prices and services offered by the hospital clinic, according to the bond of the patient plan, health insurance or private care.

16. The patient has the right to his/her secrets being protected, through the maintenance of secrecy, so long as they do not risk others or the public health. The secrets of the patient correspond to anything that may also be unknown by the patient, can be accessed by health professionals through information obtained in patient history, physical examination and laboratory tests.

17. Patients have the right to maintain their privacy, with services in appropriate place and professional conduct that protects that privacy.

18. The patient has the right to receive visits from friends and relatives at times that do not compromise the activities of professionals working in the service, in accordance with the rules and regulations of Huntington.

19. Patients have the right to have their spiritual and religious beliefs respected and to accept or reject moral, psychological, social and religious  support.

20. The patient has the right to be informed about all of the above rights, about the rules and regulations of the Clinic and how to communicate with the authorities and leaders for information, clarification of doubts and complaints.

Duties of Patient

1. The patient and / or their legal guardians have a duty to provide accurate, complete and true information on their health history, previous diseases, previous medical procedures and other problems related to their health or that may affect treatment.

2. Patients have the duty to report unexpected changes in their  present state of health to the professionals responsible for their care.

3. The patient is required to demonstrate an understanding of the actions that are being taken or proposed in  treatment aimed at preventing complications or sequelae, asking questions whenever he/she has questions.

4. The patient has a duty to follow the instructions recommended by the multidisciplinary team that assists, and is responsible for the consequences of his/her refusal.

5. The patient is required to indicate the financial responsibility for his/her  treatment, informing the Clinic of any changes in this indication.

6. The patient and his/her  legal guardian shall bear the expenses of treatment as private or those not covered by health plan and / or payment source.

7. The patient has the duty to respect the rights of other patients, caregivers, service providers and employees of the institution.

8. The patient has a duty to ensure and require that his/her  visitors and companions do the same, for the assets of the Clinic placed at his/her  disposal for their comfort and treatment.

9. Patients and their caregivers have a duty to respect the smoke free law, which provides for the obligation not to consume cigarettes, cigars or other smoking products in collective environments, public or private premises wholly or partially closed.

10. The patient should know and respect the rules and regulations of the Clinic.

Reference:

- State Law no. 10.241 of  March 17, 1999 (Health User Rights);
- Law no. 13.541 of  May 07, 2009 (anti-tobacco);
- Law no. 8.078 of  September 11, 1990 (Consumer Protection Code);
- Law no. 9.029 of  April 13, 1995 (Rights of women, child bearer and breast-feeding mother);
- Law no. 9.313 of  November 13, 1996 (Rights of Patients with HIV);
- Law no. 9.434 of February 4, 1997 (Donations of Organs and Tissues);
- Law no. 9.797 of  May 6,1999 (Rights of Cancer Patients);
- Decree 3.181 of  September 23, 1999 (Generic Drug Regulation);
- Resolution CFM 1931/2009 (Medical Ethical Code).

Deixe seu depoimento: